Contact and visits
Gävle Hamn AB has several departments that have different functions in the port. In turn, the port area consists of many stakeholders who play important roles for the port.
Visits and access
To enter the Port of Gävle, you need a valid access card or a valid visitor code. Visits must be registered in advance.
You must always carry valid identification and be able to present it on request. This applies to both visitors using a visitor code and access card holders.
ISPS areas (the quay areas where vessels and the port interact directly) are subject to additional international security regulations.
For questions about visits or access, please contact Visitor Services:
Phone: +46 26 17 88 66 (until further notice, please contact Visitor Services via the Port Control Centre on this number)
Email:
Outside staffed hours, please contact the Port Control Centre on +46 26 17 88 66 for assistance.
Related documents and links
Documents
Links
Opening hours and staffing
The Port of Gävle is open 24 hours a day, seven days a week, all year round.
Visitor Services at the gate
From 1 November 2026, Visitor Services is staffed during the following hours:
Monday–Thursday: 05:00–21:30
Friday: 05:00–17:00
These hours apply on weekdays, excluding public holidays.
Phone: +46 26 17 88 66 (until further notice, please contact Visitor Services via the Port Control Centre on this number)
Outside these hours, the gate is operated remotely by the Port Control Centre. For assistance, call +46 26 17 88 66. The Port Control Centre is staffed 24/7 and can arrange assistance on site if needed.
A valid access card or visitor code is required for entry.
Terminal opening hours
Terminal opening hours may vary. Please contact the relevant terminal for current opening hours and availability.
Contact
Port Control Centre - Telephone
Visitor Services - Telephone
Terminal inquiries (Yilport)
For questions related to the container or bulk terminal – including vessel loading and unloading – please contact Yilport Customer Center.
For logistics services or other activities in the port area, please contact the relevant terminal or agent directly.
