Contact and visits

Gävle Hamn AB has several departments that have different functions in the port. In turn, the port area consists of many stakeholders who play important roles for the port.

Contact information

In the event of an emergency, please contact the service agent on duty (TIB) below.

For queries relating to the container terminal or the bulk terminal, as well as examples of loading and unloading vessels, please contact customer Yilport (GENERAL CARGO, CFS Operations) at telephone: +46 10 551 89 00 or e-mail: For Yilport Container Operations (GCT): telephone +46 10 551 89 50 or e-mail:

Interest in services

Please contact the respective terminal or shipping agent for questions involving services, as well as other types of issues that do not involve Gävle Hamn AB.

Contact information for Gävle Hamn AB


For access to the areas within the port of Gävle, pre-approved registration or a valid pass card is required. Authorisation and pass cards may apply to either the industrial area or the industrial area together with the ISPS area. The ISPS areas are the quay areas where the vessels and port interact directly. For more detailed information, please read the related documents below.

Related documents and links



Opening hours

The port of Gävle is open 24 hours a day on both weekdays and weekends. 

The office hours for the terminals can vary, please contact the respective terminal for more information.